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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Relations Officer (BSC)
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Customer Relations Officer (BSC)

Kaszon Pte Ltd

Job Description

  • Planning and coordinating PR programme for the project
  • Handle enquiries and feedback pertaining to the project
  • Work closely with the relevant parities such as residents, consultants and authorities and take proactive measures in mitigating complaints arising from the construction activities
  • Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
  • Build and maintain strong relationships with customers, vendors, stakeholders to understand their preferences, requirements and feedback
  • Communicate effectively and professionally with customers, vendors, stakeholders, colleagues and other departments within the organization
  • Provide administrative support assistance and other ad-hoc jobs if required

Requirements

  • GCE 'A' Level with 1 to 2 years of customer relations experience, preferably in building trade as BSC supervisor
  • Good communication skills
  • Good organizational and time management skills
  • Attention to detail and a commitment to providing high-quality service
  • Ability to work independently and collaboratively within a team
  • Flexibility to adapt to changing customer needs and work schedules
  • Knowledge of industry-specific products or services (preferred)
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