Job Description:
- Assist with the review and investigation of Hospital Incident Reports.
- Provide secretariat support for meetings and committees.
- Provide secretarial and admin support for monthly Senior leadership’s Quality & Safety walkabout
- Support and coordinate the annual review of departmental policies.
- Organize and support the annual Quality & Safety Day.
- Collaborate with external organizations on quality improvement initiatives, including organizing Quality Conferences and cross-institutional improvement projects.
- Assist with the submission of projects or posters to external award platforms.
- Coordinate and analyze data from MOH or AIC initiated surveys (e.g., Patient Safety Culture Survey, Patient Experience Survey), and follow up with improvement efforts.
- Undertake special projects or initiatives as assigned by the supervisor or Head of Department.
- Perform any additional tasks as directed by the Head of Department.
Requirement:
- Bachelor’s degree, preferably in a healthcare-related discipline
- At least 3 years of relevant work experience in healthcare quality, preferably clinical quality
- Experience in facilitating quality improvement workshops and conducting training such as Root Cause Analysis, and Plan-Do-Study-Act.
- Excellent planning, analytical, problem-solving, and communication skills.
** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**
EA License No: 10C4754
EA Personnel No: R1660254
EA Personnel Name: Looi Ming Ming
