Product area
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Job description
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Additional job description
As a Strategic Partner Manager, you will build and enhance partnerships, influence internal and external partners, and implement strategic partnership plans. You will help both technology platforms and venture-backed technology start-ups, and all who provide native digital advertising solutions to small businesses, with a variety of projects ranging from helping partners build entirely new businesses promoting online advertising to their existing client base to negotiating agreements and relationships.
Qualifications
Job responsibilities
- Manage and maximize customer acquisition and business generation through Google's Small and Medium Businesses (SMB) channel partners.
- Implement processes for managing, engaging, and expanding partnerships.
- Develop strategic account plans with focus toward identifying creative, business generating initiatives.
- Lead cross-functional team (e.g., Marketing, Sales Engineering, Training, Editorial/Optimization, Product) towards a common goal with specific partners. Train new partners on how to promote and fulfill Google advertising products.
- Forecast and report business and other key metrics, including tracking actual progress toward forecasts. Lead ad hoc projects focused on the strategic growth of the program. Speak at relevant industry events as a Google advocate.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in business development, partnerships, product management, or tech consulting.
- Experience in managing multiple internal/external projects.
Preferred qualifications
- Ability to promote, influence, and drive complex product integrations.
- Ability to exceed quarterly business goals within the context of channel partnerships.
- Ability to manage cross-functional internal and external stakeholders and influence their prioritization and Objectives and Key Results (OKRs).
- Ability to think strategically about complex issues and develop recommendations and action plans.
- Ability to communicate with diverse stakeholder groups of all levels, on both technical and non-technical matters.
