Spa management tasks and responsibilities
The general tasks and responsibilities of managing a spa include:
- Creating and implementing a business development plan
- Hiring and supporting staff and conducting reviews of their performance
- Performing spa treatments, massages, facials and wellness therapies
- Managing inventory, including beauty, bath and treatment products
- Negotiating with vendors and ordering supplies and equipment
- Creating and updating the spa menu
- Developing marketing strategies, running campaigns and producing promotional material
- Training staff members on new skills and industry standards
- Assigning tasks and coordinating staff and facility schedules
- Ensuring the spa meets hygiene standards and complies with all health and safety regulations
- Creating budgets, drafting financial statements and handling payroll and supplier payments
- Communicating with clients and responding to queries to increase loyalty and satisfaction
- Maintaining a client database
- Able to work on weekend and PH
- Can speak and comunicate in Vietnamese is an advance
