Job Description:
- Conduct site inspection of relocation sites, co-ordination with customers, partner with Logistics team to ensure equipment are professionally secured and packed for delivery.
- Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution.
- Handle and Coordinate with 3P vendors to support various services (verification, calibration, preventive maintenance (PM), qualification, repairs).
- Provide strong metrology services to customer's equipment with in-house SOPs with timely calibrated and maintained tools.
- Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA).
- Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.
- Ensure customer’s consumables and chemicals inventory under the Inventory Management (IM) program are sufficiently stocked to their needs.
- The Specialist will also need to ensure accurate documentation creation, management, updates
Requirement
- Min Diploma in Engineering, preferably electrical or mechanical
- Min 2 years of experience as service engineering or calibration of device
- Equipped with a determined and adaptable attitude in a dynamic environment
- Have a cheerful and interactive personality with a Customer-centric attitude would be a plus
- Proficient with computer software and systems
If interested, please email at [email protected] or telegram @alexgohhl
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Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
