Analyst, Trade Support

Department Summary

The Operations department is responsible for ensuring the complete end-to-end processing of the Bank’s transactions and services. They are responsible for ensuring that the appropriate control framework exists to ensure the accuracy of this processing as well as the recording of this in the Bank’s books and records. Operations is also responsible for the accurate and timely reporting of the Bank’s transactions to multiple regulatory stakeholders globally.

The Operations department performs the following functions:

• Trade Support
• Financial Settlements
• Physical Settlements
• LME Trade Clearing Services
• Clearing and Vaulting Services
• Structured and Banking Products support
• Facilitation of trade finance and documentary credit products
• Confirmations
• Collateral Management
• Operations Control
• Balance sheet substantiation
• Nostro production and reconciliations
• Risk and control oversight and monitoring
• Regulatory Operations
• Cash, Interest Claims and Nostro management
• Brokerage Services
• Payment Sanction Screening

Job Purpose

The Analyst, Trade Support Singapore is responsible for day-to-day functioning and performance of Trade Support functions such as but not limited to:

Trade Support Singapore consists of the following key functions

• Trade Validation of Commodities, Credit and FIC products
• Payment Sanction Screening

Trade Validation of Commodities, Credit and FIC products is to validate traders’ inputs and ensure the inputs are correct. This includes checking of trades vs termsheets, e-blotter, broker confirmations and traders’ recaps. Reconciliations and investigation of related breaks and client queries and escalation are part of trade validations role as well.

Payment Sanction Screening is to provide timely clearing of false hits and escalation of true hits to Financial Crime team.

Analyst, Trade Support Singapore is based in Singapore and reports to:

· Manager of Trade Support

Key Responsibilities / Accountabilities

Leadership and management

• Delivering the strategy for Trade Support as communicated by Manager, Trade Support.
• Ensuring processes within Trade Support work effectively and efficiently.
• Demonstrating commitment and attention to delivering an excellent service from the Operations department.

Client service

• Ensuring that the service provided by Trade Support to internal and external clients is delivered to an excellent standard.
• Working collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Operations department to internal and external clients.
• Proactively and promptly remediating any instances of substandard service delivered by the Operations department to any internal or external clients.

Stakeholder management

• Ensuring that Trade Support works collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management.
• Contributing to the Operations department’s input into the Bank-wide New Products Process.
• Working closely and collaboratively with Technology colleagues to ensure that systems relied on by Trade Support is fit for purpose.
• Working collaboratively and productively with the Bank’s second line of defense and third line of defense functions as well as external auditors to understand and remediate the risks within, relating to or impacting Trade Support.

Processes and procedures

• Ensuring the effective and efficient operation of processes within Trade Support.
• Ensuring that the daily tasks required of the function are carried out in an accurate and timely fashion.
• Taking proactive steps to optimize processes within Trade Support on a continuous basis.
• Ensuring that processes are accurately captured in written procedures and that these procedures are continuously updated, particularly when there is evidence that procedures may be out-of-date, inaccurate, incomplete or insufficient to manage risk.
• Ensuring adherence to all relevant Bank standards and policies

Risk management

• Identifying and managing risks within Trade Support including operational risks, regulatory risks, conduct risks, cyber security risks and financial crime risks (including, but not limited to, risks associated with money laundering, terrorist financing, bribery and corruption, sanctions breaches and fraud).
• Working collaboratively with Operations Control on risk management and control enhancements (but without over-reliance on Operations Control).
• Promptly escalating new risks to the Manager, Trade Support
• Proactively and promptly managing any risk incidents that relate to or impact Trade Support.

Reporting and MI

• Providing regular performance MI to the Manager, Trade Support.
• Reporting promptly any significant performance, service or risk incidents to the Trade Support.
• Supporting Manager of Trade Support with the preparation of any MI that is required from the Operations department.

Skills and knowledge

• Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support where appropriate).
• Staying abreast of industry matters affecting, or potentially affecting, the work performed by Trade Support including evolving standards or new working practices.

Culture

• Role modelling the Bank’s values and promoting those values within the Operations department and Singapore office.
• Promoting integrity and openness within Asia Operations, and in its client and stakeholder service.
• Supporting integration initiatives between the Operations department and/or the Bank’s Asia office and ICBC head office / other ICBC entities.

Qualifications and Experience

Preferred qualifications:

• Degree qualified

Experience required to successfully performing the role:

• Previous experience in a financial institution preferred
• Previous experience of Trade Support within a bank preferred
• Previous experience of preparing MI for management preferred

Knowledge, technical skills and expertise:

• Understanding of FIC or/and Commodity products
• Understanding of typical risk management practices within a bank

Personal attributes:

• High level of integrity
• Self-starter
• Focused on results and delivery
• Effective stakeholder
• Resilient

The role would suit someone who:

• works well under pressure
• is able to adapt quickly and effectively to changing circumstances