Title: IT SERVICE DESIGN ANALYST -ITSM / IT RISK
JD:
Good knowledge of IT Service management is preferred. Understanding of Private Banking domain would be advantageous. Below are the key areas of focus and responsibilities –
- Performs internal controls of processes under Service Management and ensure compliance to the process.
- Coordinates any improvements and address any gaps identified during the control or audit review process for Service Management team.
- Candidates having IT Risk Management experience are preferred.
- Performs review of Non-functional Requirement under IT Service Management for all projects.
Professional and Technical
- Candidate must have at least 5 years of experience in an Information Technology field preferably in IT Service Design/Service Management in a banking environment.
- Candidate must have exposure to technical requirement analysis, planning and coordination.
- Good understanding of Internal Control processes and execution
- Knowledge of ITL concepts. ITIL certification on master level would be of great benefit.
- Knowledge and good exposure to different IT Service Management processes, preferably Change & Release Management, Incident Management and Application Support
- Understanding of bank and regulatory policies and directives.
- Good understanding of IT Service Continuity Management (ITSCM).
For a quick response, please share your resume to [email protected] or WA at +65 92333815.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
HP: +65 92333815
Recruitment Manager
Helius Technologies Pte Ltd (EA Licence No: 11C3373)
