Desktop Support Engineer
Our client is looking for an experienced support engineer to provide technical assistance to end-users and maintain the smooth operations of the desktop environment.
Responsibilities
- Provide first-level technical support for desktop hardware, software and peripherals.
- Troubleshoot and resolve issues related to desktop systems including hardware failures, software malfunctions and connectivity problems.
- Install, configure and upgrade desktop systems and software applications.
- Assist end-users with technical issues by providing clear and effective instructions.
- Conduct training sessions for users on desktop applications and best practices.
- Perform routine maintenance tasks including system updates, patches and security enhancements.
- Create and maintain documentations for desktop procedures, troubleshooting guides and knowledge base articles.
- Communicate with vendors for hardware and software procurement and support.
Requirements
- 3 years of relevant experience in IT/desktop support roles
- Strong knowledge of desktop operating systems and common business applications.
- Excellent troubleshooting and problem-solving skills with ability to work independently and collaboratively in a fast-paced environment.
- 2 Positions Available
Office Location: Central
Kindly indicate your current/last salary details and also your notice period
Interested candidates kindly forward your CV to [email protected] (Dorothy Ma Li, Reg No: R1769176).Feel free to forward this great opportunity to someone who would be a great fit for this role.
All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.
PeopleSearch Pte Ltd
EA License No: 16S8057
