OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.
OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.
As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.
This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.
You’ll be in-charge of:
General Management
- Oversee restaurant service operations
- Develop and execute plans to achieve daily and monthly targets
- Manage staff, oversee work schedules and assign specific duties
- Create and improve standard operating procedures for service and product preparation
- Oversee venue equipment and facilities management / maintenance
- Conducts regular inspections on the general cleanliness and maintenance of venues and take corrective action as and when necessary
- Monitor venue adherence to all licensing laws regarding the service of food and beverage, public / employee safety and food safety
- Plan and manage activities with the Marketing department relating to sales promotions, events, etc
- Review and analyse sales mix, inventory, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
Human Resource & Financial Management
- Analyse POS reports and sales trends, recommend and implement cost control exercises, and improvements to onsite sales and marketing tools
- Conceptualise staff development plans according to the needs of the business
- Determine staffing requirements, interview, hire and train new employees, or oversee those personnel processes
- Setting direction and expectations for the team to achieve team goals
- Implement training strategies for the venue
- Fully understand, and ensure procedural compliance with the Company’s policies
Requirements:
- Well-versed in hospitality operations with minimally 2 years of Hospitality/F&B experience in a supervisory role
- Meticulous and well-organised
- Well-groomed and possesses good communication skills
- Passionate about service, able to maintain high standards of service quality
We love people who:
- Go above and beyond to make someone else's day
- Are thoughtful and kind, while upholding high standards
- Own outcomes and drive solutions
- Are ever-curious and always learning
Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.
Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.
