Job Responsibilities
- Achieve both the sales and qualitative objectives set for Skechers stores
- Build, motivate and manage the team, define and build the necessary structure
- Establish plans and allocate the daily tasks to team members
- Manage, train and motivate the team.
- Motivate and improve the service level according to company directives by continuously evaluating the quality of service/messages and give individual feedback to the team of store staff.
- Train and coach the store staff to respond in a manner that corresponds to company directives.
- Organize and optimize the smooth running of the store in accordance with the service directives.
- Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
- Define the optimal delivery plan (frequency/cost/product availability) and optimize the stock holding areas.
- Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info/reporting to management or other departments as required.
- Any other ad hoc duties assigned.
Requirement
- Candidates with at least Diploma qualifications
- Sales driven and results oriented
- Strong passion for customer service
- Relevant experience in the retail industry
- Good interpersonal and communication skills
- Energetic and motivated with a positive mindset
- Able to lead and motivate the team
- Good knowledge of MS office tools
- Able to work on rotating shift, weekends and public holidays
