Job Responsibilities
Set programme management framework
• Serve as Subject Matter Expert on programme management by defining framework, templates, tools and systems to deliver on cost, time and quality metrics
• Drive organisational capability to effectively apply the programme management framework
• Develop a system to measure conformance to the application of programme management framework and take corrective actions
Oversee programme planning
• Review the integrated programme plan to ensure the delivery of time, cost and quality metrics across the programme
• Set expectations for periodic and milestone reviews including status reports, programme risk identification and other dashboards
Oversee programme implementation
• Review programme progress
• Guide junior staff to develop corrective actions, as needed
• Develop credibility with stakeholders to deepen client relationships
• Work with division and cross-divisional management and project or programme sponsors to gain agreement and manage expectations
• Guide and support junior staff in resolving client escalations and make trade-off decisions as needed to reconcile deliverables with client objectives
• Provide expert programme delivery advice and guidance to the team
Manage Department
• Oversee department management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff
• Drive effective performance management practices within department in accordance with organisation policies and procedures
Job Requirements
Professional Qualifications & Relevant Experience
- Degree in any IT related field or Computing Field
- At least 7 years of working experience
- Experience in SAP Fico and S4 Hana is preferred
- Hand ons on user-end support experience is a plus.