The Opportunity
- 5 Days Work Week
- 3 months contract from Oct 2024 to Jan 2025
- Convenient location - 2 mins walk from Paya Lebar MRT
The Talent
- No experience required as training will be provided
- Min N/O Levels
- Able to speak professional and patient towards customers
- Able to handle fast paced environment
Job Description
- Respond to customer inquiries via Emails in a clear, concise, and comprehensive manner within service level
- Gather customer feedback and sentiments and escalate to the relevant parties for further actions
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
- Liaise with other support teams as required to resolve requests/issues in a timely manner
- Handle calls when necessary
Next Step
- Interested applicants, prepare your updated resume and click "Apply here" or email to [email protected]
- Only shortlisted candidates will be contacted
