What you'll do:
As a Product Analyst, you will be instrumental in managing the daily operations of our client's technology platform. Your responsibilities will include identifying potential production issues and generating incident tickets in the ticket tracking system. Your exceptional communication skills will be utilised as you maintain effective liaison with development and internal business operations teams. Your ability to demonstrate adaptability and navigate ambiguity will be crucial in this role. Moreover, your technical expertise will enable you to swiftly establish credibility among your peers.
- Manage the daily operations of the technology platform (MS SQL Server, Oracle, Unix)
- Identify potential production issues and generate incident tickets in ticket tracking system
- Maintain effective communication with development and internal business operations teams
- Demonstrate adaptability and navigate ambiguity
- Establish credibility among technical peers
- Provide front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring Production Governance
What you bring:
The ideal candidate for the Product Analystrole brings a wealth of relevant IT experience to the table. With at least 5 years' experience in Production Support, ITIL, Release Support or Technical Implementations under your belt, you are adept at navigating complex IT environments. Your exceptional written and verbal communication skills will be invaluable in this role. You have proven knowledge in Java/J2EE – Core Java, JDBC, EJB and Java Web Services Experience in Server-side technologies - SOAP/Restful services. Your robust operating system knowledge in Unix and Windows, including scripting skills, will be put to good use. Experience with Oracle, DB2 and PL/SQL query performance tuning is a must.
- 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)
- Exceptional written and verbal communication skills (English)
- Proven knowledge in Java/J2EE – Core Java, JDBC, EJB, Java Web Services Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services MuleSoft
- Strong operating system knowledge in Unix and Windows including robust scripting skills
- Experience with Oracle, DB2 and PL/SQL query performance tuning
- Knowledge of event driven, and schedule driven batch processes
What sets this company apart:
Our client is a leading player in the financial industry, renowned for their commitment to innovation and excellence. They offer a dynamic and supportive work environment where employees are encouraged to grow and develop professionally. The company values diversity and inclusivity, fostering a culture where everyone's contributions are valued and respected. They also offer flexible working opportunities and generous pensions contributions.
What's next:
Ready to take your career to the next level? Apply now!
Seize this opportunity today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R24123088 Josue Hoyos Pardavell
