Information:
- Monday to Friday - Bugis
- 2 Months Contract
- Basic Salary $2400 + Completion Incentive (UP TO $300)
- Training Paid!
Responsibilities:
- You are required to handle and manage general enquiries pertaining to any related client products and services.
- You are required to provide solution and solve complaints within shortest period of time and to provide effectively communicate and feedback.
- You are required to provide assistance pertaining to goods return, delivery of goods, online transactions and goods delivery check.
- You are required to provide solution to client on their digital application/platforms, website services, and other mode of online services.
- You are required to provide advice on payment methods, payment reminder.
- You are required to provide advice on returned goods, location of return, collection.
- You are required to liaise with client via various channel such as email, hotline, online forms, social media, online chats, website, and other mean of contact.
Requirement:
- Minimum 1 year of working experience.
- Experience in managing of complaints/ customer service/ contact center/ call center/ e-commerce added advantage.
- Independent and able to work with minimum supervision.
- Able to start in short notice added advantage.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.
EA License No. 90C3494
EA Registration No. R1441973 | Winson Chng
