Responsibilities:
- Oversee daily restaurant operation and ensure compliance with operations standards and procedures
- Guarantee guest satisfaction in regards to food quality, sanitation, and service
- Ensure consistent high quality of customer service
- Take orders, deliver guests’ meals from the kitchen, perform bartending, food expediting and greeter duties, respond to guests’ requests, make knowledgeable and appropriate recommendations on food and beverage
- Maintain a professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
- Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
- Manage and maintain operational records which include inventory and sales reports
- Ensure day-to-day operations function efficiently and smoothly
Requirements:
- Minimum 1-year experience
- Strong leadership skills, highly organised, and able to multi-task
- Independent, result-oriented and resourceful
- Responsible, honest, flexible
- Possess strong interpersonal skills, positive attitude, and social intelligence
- Excellent oral and written communication skills in English
* 5-day work week
* with OT pay
