The HR Operations Generalist role is a seasoned Payroll Specialists proactively supports the execution and processing of the payroll function and performs a wide range of more complex payroll tasks. This individual uses their extensive experience to contribute to the management, direction, control and processing of the payroll function and all other payroll related duties. This position assist with administering payrolls including month-end consolidation and processing support as required.
This individual is also a subject matter expert, responsible for efficiently managing various aspects of the employee lifecycle such as (but not limited to) tasks relating to employee data management, benefits administration, HRIS maintenance, employee onboarding, and offboarding processes.
This seasoned subject matter expert requires meticulous attention to detail, adherence to HR policies, and effective communication to contribute to accurate record keeping and streamlined operations.
This role addresses employee inquiries, collaborates with cross-functional teams, and supports HR initiatives to cultivate a productive and harmonious work environment while ensuring compliance with regulations and enhancing the overall employee experience.
Key Responsibilities:
- Accountable for processing accurate and timely payroll for employees, including calculations, deductions, and adjustments.
- Accountable for the entry and maintenance of payroll data in payroll systems, ensuring accuracy and data integrity.
- Support the administration of employee benefits, including deductions, enrolments, and changes.
- Accountable for reconciling payroll data and resolving discrepancies to maintain data accuracy.
- Accountable for conducting regular audits of payroll records and reports to identify and address errors.
- Respond to employee inquiries regarding payroll issues, deductions, and payments.
- Support the preparation of payroll reports, including pay statements, tax reports, and other relevant documents.
- Accountable for maintaining accurate payroll records, including employee information, earnings, deductions, and changes.
- Contribute ideas for process improvements and automation to enhance payroll efficiency and accuracy.
- Support payroll-related projects, system upgrades, and process enhancements.
- Effectively communicate with HR, finance, and other departments to resolve payroll-related matters.
- Accountable for organizing and maintaining payroll documentation for audits and recordkeeping.
- Stay updated on payroll regulations and best practices through ongoing learning.
- Maintain the highest standards of confidentiality and ethical behavior when handling sensitive payroll information.
- Provide exceptional customer service to employees with payroll inquiries and concerns.
- Supports HR teams with the alignment and implementation of complex payroll and benefits systems
- Ability to identify opportunities for streamlining HR processes and procedures to enhance efficiency and effectiveness and implement best practices and innovative solutions to optimize workflows and HR operations.
- Ability to ensure HR activities and processes are in full compliance with relevant employment laws, regulations, and company policies.
- Specialist in using HR data to generate insights, trends, and metrics that inform decision-making and drive improvements.
- Accountable for organisational change initiatives within HR operations, providing guidance to employees during transitions.
- Works across other departments to align HR strategies with organisational objectives and ensure seamless operations.
- Good understanding of HRIS software for data management, reporting, and analysis, ensuring data accuracy and integrity within the HRIS
Academic Qualifications and Certifications:
- Degree in HR Management or similar
Required Experience:
- Seasoned experience in payroll processing, ideally in progressively responsible roles. A strong background in managing complex payroll cycles, calculations, and deductions is essential.
- Tax Compliance: Good understanding of local tax regulations to ensure accurate tax withholding, reporting, and compliance.
- Payroll Systems: Good understanding of payroll software and systems to manage payroll data, calculations, and reporting.
- Auditing and Reconciliation: Seasoned experience conducting payroll audits, reconciling discrepancies, and ensuring data accuracy.
- Benefits Administration: Familiarity with benefit deductions, contributions, and integrating benefits into payroll processing.
- Regulatory Knowledge: Good understanding of labor laws, overtime regulations, and employment standards to ensure legal compliance.
- Data Analysis: Ability to analyze payroll data for trends, discrepancies, and reporting purposes.
- Problem-Solving: Proficient in identifying and resolving payroll-related issues, discrepancies, and inquiries.
- Attention to Detail: Precision in processing payroll data, ensuring accuracy in calculations and records.
- Team Collaboration: Ability to collaborate with cross-functional teams, HR, and finance to ensure accurate payroll.
- Experience using HRIS software for complex data management, reporting, and analytics.
