Primary Function/Primary Goals/Objectives:
- Monitors and maintains systems and resolves problems.
- Analyzes software and hardware problems and coordinates workable solutions.
- Performs system software upgrades including planning and scheduling, testing, and coordination.
- Ensures availability of systems and application environments through proactive as well as reactive maintenance.
- Ensures policies and standards adherence is consistent with Corporate/ Division standards.
- Ensures compliance with governmental regulatory requirements.
- Ensures that IT applications meet the needs of the organization.
- Communicate effectively with team members and outside parties on IT applications related subjects.
- Prompt and punctual with deadlines and work hours.
- Ability to work successfully in a team environment of both infrastructure and applications.
- Able to execute IT projects applied locally or by globally
- Keen awareness and appreciation for internal and external Customers.
- Ability to multi-task and work with minimal supervision.
Major Responsibilities:
- Provide IT technical expertise to Engineering and Manufacturing system Operations.
- Ability to perform detailed operational analysis of data collection and controls software.
- Solution testing and validation documentation.
- Leadership in building and maintaining outside (vendor) technical resources in support of solution implementation and maintenance.
- Investigate/ troubleshoot control systems to allow optimization of system operations.
- Communicate with project teams for regular updates, reports, and customer project evaluations.
- Conduct technical training sessions for internal and external customers on varied control systems.
- Taking design review leadership to assure the solution meets operation’s needs.
- Ensure that the testing and change control strategies meet corporate policy requirements.
- Integration of hardware, software, communication protocols and interfaces to the users.
Requirements:
- Bachelor’s degree in Computing or IT related disciplines.
- 3-5 years of related experience in IT business systems support/data management
- Experienced with MES (Manufacturing Execution System) in Pharmaceutical/Food manufacturing required
- Experience with SCADA / PLC programming is advantage
- Knowledge of validation
- SAP knowledge; technical and functional POMSNet knowledge will be added advantage, ability to interface between various systems/ applications
- Comfortable to support ad-hoc urgent troubleshooting when required outside of working hours if required
*Kindly note this position is based in Tuas
