Job Summary:
We are seeking a skilled and experienced Restaurant Supervisor to oversee daily operations and ensure exceptional customer experiences. The Restaurant Supervisor will lead the team, control costs, and drive sales growth while supporting the management team.
Key Responsibilities:
- Supervise and train staff, including servers, bartenders, hosts/hostesses, and kitchen staff
- Manage floor operations during shifts, ensuring efficient service and quality control
- Maintain high standards of customer service, resolving issues promptly
- Assist with inventory management, ordering supplies, and controlling labor costs
- Support menu planning, food quality control, and presentation standards
- Assist with scheduling, payroll, and employee relations
- Analyze sales data and provide insights to inform menu and promotional decisions
- Ensure compliance with company policies, procedures, and legal requirements
- Participate in marketing and promotional activities to drive sales and customer engagement
- Collaborate with the culinary team on menu development and specials
- Conduct performance evaluations and provide feedback to staff
- Maintain a clean and safe environment for customers and employees
Requirements:
- 1-2 years of restaurant supervisory experience
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of food safety and sanitation procedures
- Basic math skills and ability to manage financial data
- Proficiency in restaurant management software and point-of-sale systems
- High school diploma or equivalent required; degree in hospitality or related field preferred
As a Restaurant Supervisor, you will play a vital role in supporting the management team and leading the staff to success.
职位名称: 餐厅主管
汇报对象: 餐厅经理助理或餐厅经理
工作总结:
我们正在寻找一位技术精湛且经验丰富的餐厅主管来监督日常运营并确保卓越的客户
体验。餐厅主管将领导团队、控制成本并推动销售增长,同时支持管理团队。
主要职责:
- 监督和培训员工,包括服务员、调酒师、男主人和厨房工作人员
- 管理轮班期间的楼层运营,确保高效的服务和质量控制
- 保持高标准的客户服务,及时解决问题
- 协助库存管理、订购耗材并控制劳动力成本
- 支持菜单规划、食品质量控制和呈现标准
- 协助安排日程、薪资和员工关系
- 分析销售数据并提供见解以指导菜单和促销决策
- 确保遵守公司政策、程序和法律要求
- 参与营销和促销活动以推动销售和客户参与
- 与烹饪团队合作开发菜单和特色菜
- 进行绩效评估并向员工提供反馈
- 为客户和员工维护清洁安全的环境
要求:
- 1-2 年餐厅主管经验
- 较强的领导能力和沟通能力
- 能够在快节奏的环境中工作
- 食品安全和卫生程序知识
- 基本的数学技能和管理财务数据的能力
- 熟练掌握餐厅管理软件和销售点系统
- 需要高中文凭或同等学历;酒店或相关领域学位优先
作为餐厅主管,您将在支持管理团队和带领员工取得成功方面发挥至关重要的作用。
