Job Description:
· Create and implement a holistic sales strategy for online sales, offline sales via channel partners and lead the thought leadership.
· Build a robust dealer and channel network to generate demand and ensure high conversions.
· Provide customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store via employing an omnichannel sales strategy.
· Collaborate with Business, Marketing, Design, Manufacturing and other departments to ensure seamless integration of all functions into the sales process.
· Build on enterprise customers. Create a pipeline of enterprise customers.
· Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new- and used-sales departments.
· Review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
· To study local market conditions, demographics, and past sales history and make recommendations regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
· Conducts major sales promotions and advertising as needed.
· Addresses customer complaints to ensure high level of customer satisfaction.
· Participates in preparing the dealership's annual forecasts, making projections of the numbers of units to be sold, gross profit, expenses and operating profits for the new and previously used car sales departments.
Qualification:
· A strong network of automotive dealers and retail partners with excellent dealer-facing communication skills.
· An obsessive approach to elevating the customer satisfaction and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community.
· Possess an entrepreneurial mindset and apply a scrappy and resourceful approach to everything you do. Solve problems and overcome challenges with creativity and ingenuity.
· Extensive experience with P&L, POS (Point of Sale) & CRM.
· Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration while managing multiple projects simultaneously in a fast-paced, high-growth environment.
· Proven working experience as a Sales professional in the auto-financing industry.
· Excellent knowledge of management methods and techniques.
· Awareness of industry's latest technology trends and applications.
· Ability to think strategically and to lead with advanced troubleshooting and multi-tasking skills.
· Excellent written and verbal language skills in English, additional languages a plus.
· Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines.
· Expertise in human resources, including recruiting, hiring, onboarding, payroll, and performance management
