Responsibilities:
- Oversee daily operations to ensure smooth functioning.
- Manage and coordinate activities of operational teams.
- Identify and implement process improvements for efficiency.
- Optimize resource allocation and utilization.
- Ensure adherence to quality standards and operational KPIs.
- Liaise with clients to address operational concerns and maintain satisfaction.
- Prepare regular reports on operational performance.
- Ensure compliance with company policies and regulatory requirements.
- Resolve operational issues and conflicts as they arise.
- Provide input for strategic planning and goal-setting.
Requirements:
- Minimum diploma in Logistic and supply chain management
- 3 years of experience in operations management, ideally within the telecommunications or networking industry.
- Strong leadership and team management abilities to oversee operational teams effectively.
- Excellent analytical skills to identify inefficiencies and implement process improvements.
- Effective communication skills for liaising with teams, clients, and stakeholders.
Clarence Khoh
R1552376