- Process and manage customer orders, ensuring timely and accurate execution and fulfilment.
- Enter data into warehouse management systems (WMS) and other relevant software.
- Coordinate with warehouse staff to conduct regular cycle counts and reconcile discrepancies.
- Act as the main point of contact for assigned clients, maintaining regular communication to understand their logistics requirements and address concerns.
- Generate and process delivery and receiving documentation, such as tally sheets, delivery orders, packing lists, bills of lading, etc.
- Update tracker and generate reports related to warehouse operations, including inventory levels, order status, and shipping metrics.
- Identify process improvements, collaborate with cross-functional teams to improve processes, and enhance customer satisfaction.
- Ensure adherence to safety protocols and warehouse regulations.
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