Job Responsibilities
- Lead 2 functions of the hospital's Referral Centre mainly the Corporate Collaboration Office & Patient Liasion Centre.
- The Corporate Collaboration Office establishes programmes with local referral partners such as the insurance companies, third party administrators, specialist centres, general practitioners and others referral parties.
- The Patient Liasion Centre (PLC) is an operational arm whom coordinate appointments, direct admission and emergency evacuation of our non-subsidised patients & high esteemed patients such as VIP & CIPs. PLC is the nerve of Referral Center functions.
- The incumbent is to lead, manage, coach, and motivate 2 or more teams to ensure effective, efficient and professional delivery of department plans, programmes, processes and service delivery.
- He/ She is to work closely with relevant department or stakeholders on projects, workgroup or committee to resolve intra-department challenges, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved for operational or patient services issues.
- As the leader, he/ she must plan, monitor and distribute department resources such as manpower or budget fairly and juridically.
- Identify learning needs of department with due actualization of suitable training plans.
- Lead departmental QEHS initiatives and/or participate in cross-departmental projects.
- Perform any other duties as assigned by supervisor.
Key Requirements
- Recognized degree with relevant working experience at managerial level.
- Meticulous and analytical, possess excellent organizational and coordination skills as well as strong interpersonal and communication skills.
- Able to exercise initiative, manage pressure and multi-task in a fast-paced environment.
- Exhibit excellent leadership and team management qualities.
- At least more than 10 years of working experience.
Only shortlisted candidate will be notified.
To apply, please visit to www.gmprecruit.com and search for Job Reference: 24890
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766
