Key Responsibilities:
- Lead and conduct user research activities to understand users' goals, behavior and needs
- Develop models of your users based on research findings, as well as models for other domain factors
- Define context scenarios and tell stories about ideal user experiences the team wants to achieve
- Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like
- Design the overall structure and behavior of the system, information flows and workflows
- Test and refine the product through evaluative research, ensuring that the design enables to meet the users’ goals and complete their tasks
- Develop a sense of empathy for people.
What we are looking for
- Good team player
- Creative and strategic thinker
- Good presenter as well as listener
- Open minded, explorative and adaptive
- Propose design decisions that are desirable for users, viable for the business and feasible technically
- Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen. Knowing how to code is an additional advantage.
- Have a portfolio of shipped digital projects that are in use
- Preferably have experience with developing eServices for public
- Proficient in design and prototyping tools such as Sketch and Adobe CS (e.g. Photoshop, Illustrator, XD)
- Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience
