Receptionist Duties
- Answer telephone calls, and schedule patient appointments
- Answer queries about the clinic.
Administrative Duties:
- Obtain, key and maintain patient data records
- Provide clear guidance on basic clinical procedures
- Assist in patient health insurance claims process
- Assist in online billing system and claiming for panel insurances
- Manage internal and external communications
- Arrange hospital admission, laboratory, and imaging services when required
- Assist in the mediation process between patients and healthcare providers
- Manage the clinic's inventory count and assist to order stock and supplies when low.
Clinical Duties:
- Dispensing of medications
- Financial counselling
- Chaperone/Accompany the Doctor during consultation when require
- Ensure the safety and cleanliness of the premises and consultation rooms
- Sterilize medical equipment and sanitize designated areas.
Job Requirements:
- Minimum ‘O' Levels or equivalent
- Relevant experience in clinic / healthcare setting preferred.
- Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
- Excellent written and verbal communication skills.
- Excellent organizational skills to ensure that quality services are provided.
- Knowledge of procuring supplies and equipment.
- Proficient in billing and negotiating with suppliers and vendors.
- Computer literate/savvy
- Able to work on weekends
