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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Industry Customer Advisory (ICA) Enterprise Architect
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Industry Customer Advisory (ICA) Enterprise Architect

Sap Asia Pte. Ltd.

OUR PURPOSE

SAP began with a small group of friends who had a big idea: a vision of a digitally connected enterprise. Since 1972, the company has grown steadily and transform from a small German startup into one of the world’s largest technology companies and a global leader in business software. And it has never lost its pioneering spirit nor its determination to create trailblazing solutions that change people’s lives for the better. Today, SAP helps companies and organisations of all sizes and industries run their businesses profitably, adapt continuously, and grow sustainably.


The purpose of the Industry Customer Advisory (ICA) Enterprise Architect team is to help our customer leverage technologies / solutions to creatively address business problems, creating positive impact to their customers, employees and environment they care about. In short, we connect the dots between the Business and the IT.


THE ROLE

First, I encourage you to take a look at how life can be working in SAP, find out more about the diversity & employee growth culture we embrace.


This role excites and empowers the individual to take ownerships and proactively work with our customers, supporting their digital transformation aspirations. You will be an integral part of a diverse, collaborative, work hard / play hard Virtual Account Team (VAT), comprising of sales and subject matter experts, across various geography, cultural diversity, and priorities.


Are you ready to join us?


EXPECTATIONS

  • Focus on driving business outcomes for our customers and their customers; and increasing customer’s value across its transformation journey with SAP.
  • Collaborate closely with the VAT to understand customers’ strategy, identify current and future business capabilities and design target architectures along with transition roadmaps.
  • Serve as trusted advisor to both Customer CXO and SAP Executives.
  • Possess good understanding of SAP solutions and industries. Stay current to customer’s roadmaps, architecture, and value proposition to ensure customer successes.
  • Maintain close knowledge of competitive solutions and Open-Source technologies.
  • Proactively introduce Innovation based solutions/use cases to help customers differentiate and excel.
  • Evangelize SAP Thought Leaderships (E.g., blogs/wikis/internal sharing/external speaking engagements).

EDUCATION

  • Bachelor’s degree or higher.

REQUIRED SKILLS

  • Self-starter, independent, motivated to learn and keen to leverage technologies in solving business problems.
  • Customer facing experience with a consultative selling mindset. Experience in any of the following industries will be a plus: Consumer, Discrete, Public Services and Healthcare.
  • Good broad knowledge of SAP solutions and Open-Source technologies.
  • Knowledge of Enterprise Architecture concepts, and TOGAF certification is a plus.
  • Leadership experience working in highly diverse teams.
  • Strong presentation and communication skills; and innovative mindset.

WORK EXPERIENCE

  • 5 or more years in business consulting & architecture roles.
  • Experience working with ‘C’ suite across both IT and Business.

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