Responsibilities:
- Handle and review assigned cases within available SLAs, including advising relevant stakeholders on next steps
- Maintain escalation log and ensure all escalations to the team are promptly reviewed and resolved
- Maintain client off-boarding log and support client off-boarding process where required
- Where there are grounds for suspicion or requirement for guidance in relation to a case, escalate accordingly to the team lead and relevant MLROs
- Partner with relevant internal stakeholders to strengthen quality of SARs, and ensure consistency and accuracy
- Proficient in compliance applications and programmes such as Chainalysis, TRM, Elliptic, Kodex, World-Check, etc
- Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus
- Participate in internal and external programs related to AML/CFT and other subjects that may form part of the day to day work requirements
- Any general administration and ancillary activities as may be required and related to the above functions in accordance with the business requirements of the Company
Requirements:
- Bachelor's degree in a Business, Legal, or related field, or equivalent practical experience
- 3-5 years of experience in investigations, including filing SARs, or related audit/regulatory experience at a financial institution or fintech company
- Ability to navigate through ambiguity in a fast-paced, dynamic environment
- Excellent attention to detail, with the ability to be action-oriented and seek to meet high standards
- Excellent written and verbal communication, time management, analytical, and investigative skills
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
