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Jobs in Singapore   »   Jobs in Singapore   »   Business Management / Project / Planning Job   »   *URGENT- NEW* 1 Year Contract Business Solutions Manager- Central ($7000-$9000) #NJE
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*URGENT- NEW* 1 Year Contract Business Solutions Manager- Central ($7000-$9000) #NJE

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo
  1. Maintenance and Application Support:
    • Administer and maintaining business software applications and platforms. ( Specifically, Nomos, Quantum, Kofax Readsoft, Optiva PLM, Automation Anywhere, Coupa and Pageproof)
    • Provide L1 technical support and troubleshooting for users of business applications.
    • Manage, monitor, and follow up Service Desk Process for incidents and requests.
    • Configure and customizing software solutions to meet business needs.
    • Monitoring system performance and implementing optimizations.
    • Ensure compliance with security and regulatory requirements.
  2. User & Security Management:
    • Manage user accounts, access permissions, and security settings within the application to ensure proper access control and data security.
    • Support annual audit process – by providing relevant information to the audit team as requested.
      • Implement audit recommendations to ensure compliance needs are met.
  3. License Management:
    • Manage license and subscriptions – support PR & PO processes aligned to department approval / budget commitments.
    • Look for opportunities where license requirements are changing – managing and optimizing subscriptions.
  4. Vendor Management:
    • Collaborate / manage with Application Managed Service (AMS) software vendors and service providers to address issues, implement upgrades, and ensure that service level agreements (SLAs) are met.
    • Manage Operational budget for Application Management Services (PLM and Automation Anywhere)
  5. Training and Documentation:
  • Provide training and support to end-users to help them effectively utilize the business applications.
  • Create documentation, user guides, and training materials to facilitate knowledge transfer and ensure consistent usage across the organization.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

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