Job Description:
This position is responsible for managing the floor operation with the direction of the Area Manager on day-to-day business of the outlet. The Outlet Manager also manages outlet profit and loss performance as well.
- Direct prompt customer delivery within the established SOPs.
- Learn and be competent in both service and kitchen staff duties.
- Maintain critical standard: holding times, service speed and quality.
- Perform any ad-hoc duties as required by the manager.
- Enhance the leadership and performance excellence of the team members by training, motivating, assessing, and being a role model for all team members to provide customers with high quality of service.
- Requisitions of operating stock needs.
- Motivates team members to exceed customer expectations.
Job Requirements:
- Possess 1-3 years of relevant working experience preferably in F & B industry.
- Able to do shift work including weekends and public holidays.
