Job Responsibilities
- Ensure drivers attrition is low, retention and renewals of rental contracts.
- Analyze customer behavior.
- Gather information from driver’s feedbacks and complaints.
- Retention reports and strategies.
- Any AdHoc admin duties as assign
Job Requirements
- Diploma in any discipline
- Technical Skills: Intermediate MS Office, e-mail etiquette
- Non-Technical Skills/Attributes: Customer service oriented, responsible and independent, persuasive skills
