SCOPE OF WORK
- Receiving and attending to requests from walk-in customers, phone calls & any other form of enquiries.
- Making phone calls on behalf of school to parents/partners as part of concierge service.
- Administering room key issuance and tracking movement.
- Follow up on student attendance/late coming/early dismissal
- Monitor the well-being and follow-up on the movements of students in sick bay.
- Item/document delivery and tracking return by staff, students and parents.
- Any other admin work
Qualifications, skills and experience:
(a) Full GCE ‘O’ Level Certificate or other relevant and equivalent certifications.
(b) 3 years experience in frontline customer service
2. The Personnel should preferably have the following qualifications, skills and experience:
(a) Proficiency in MS Office such as Word and Excel
(b) Good communication and inter-personal skills
(c) Pleasant and confident personality
(d) 3 years experience working as a front office receptionist in schools, preferably in a secondary school setting
(e) Certifications in skills relevant to front office reception and administration.
