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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   5X High-Touch Customer Support Specialist
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5X High-Touch Customer Support Specialist

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo
  • Provide one-stop service to selected respondents to attain survey data.
  • Conduct field visits for selected respondents that are not contactable via phone.
  • To be subject matter expert in survey content, objectives and deliverables.
  • Develop a thorough understanding of respondents’ firm operations and processes thus applying this knowledge to collect data effectively.
  • Cultivate trust and rapport by addressing concerns and challenges from respondents.
  • Conduct survey data collection via outbound calls, email corresponding and personal visits to respondents.
  • Accurately compile, record, and input survey data into the system with concise case notes documented.
  • Timely reporting to management team and stakeholders

Office: Novena/Clarke Quay

5 days across Monday - Sunday

Yearly renewable Contract

Requirements:

  • Diploma
  • 3 to 5 years’ experience in B2B Busines Development and Account Management.
  • Experience in managing large employees’ based accounts is highly advantageous.
  • Able to communicate effectively and manage different hierarchies in internal and external environment.
  • Detail-oriented and meticulous in handling tasks.
  • Selected applicants are required to complete a training course and passed the assessment tests before being deployed to operations.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/8869

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

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