We have a GP clinic and is now looking for a Clinic Assistant/Patient Service Officer to be part of the team.
The successful candidate will be performing the following duties, but not limited to:
- Front counter duties such as patient registration, appointment scheduling, phone call enquires, crowd control and etc.
- Booking of appointment in system such as follow-ups and corporate health screening.
- Handle and process Third-Party Administration (TPA) matters.
- Advise patients on medisave / medishield / private shield / corporate guarantees queries.
- Able to provide financial counselling.
- Follow up with doctors or clinic staffs on completing the information required.
- Alert and rectify duplicates patients’ records in the system.
- Assist in dispensing of medication when required.
- Assist in training and guiding new and junior staff.
- Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
- Perform daily closing of collections and alert superiors on discrepancy if any.
- Handle any other administrative duties when required.
Requirements
- Has 1-2 years of experience in healthcare industry (Experience working in GP clinic is a bonus)
- Fresh graduates with healthcare-related qualifications are welcome.
- Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
- Able to work in fast-paced environment.
- Tech-savvy
- Good interpersonal skills, a good team player and has good time management skills.
- Willing to learn and ability to adapt are key attributes for this role.
**Need to commit for 3 months (November to January)
