JOB DESCRIPTION
· Requirements Gathering & Designing: Liaison with SMEs to understand their
Business Requirements and advise them on efficient system solutions. If
required, guide the clients in re-engineering their Business Processes. Also,
educate them on alternatives for system design & and advice on how to achieve
desired business outcomes. Able to run workshops independently.
· Implementation: Configure and Test SAP SuccessFactors modules
independently. Able to execute end-to-end delivery of a module.
· Data Migration: Perform/Support Data Migration as required.
· Client Engagement: Set up relevant data within the configured SAP
SuccessFactors module, to showcase to the client the end-to-end business
process. Collect & and process the feedback from Clients, to make necessary
system changes. Also, extend extensive support to Clients when they test SAP
SuccessFactors modules. Ability to handle customer meetings (IT, UAT, Training,
etc.) independently.
· Training: Educate clients on how to use SAP SuccessFactors modules.
· Documentation: Diligently document Business Requirements to baseline for
implementation. Prepare training materials & and other documents required for
successful completion of the project.
· Support: Post implementation, understand the requirements/issues of the
client, and provide necessary technical solutions. This could include fixing issues
and/or implementing new features based on business needs.
· Project Execution: Ability to attain Milestone Signoffs for the respective
modules. Ability to delegate tasks to juniors/ team.
