As a Senior Business Analyst, responsibilities:
- Elicit business and functional requirements through document analysis, workshops and interviews
- Provide fintech domain expertise during discussions especially in invoice financing, card payments, instant real-time payment systems and internet banking
- Supporting Product Managers with feasibility studies, solution options analysis, estimation and high-level planning
- Translate business logics to business and functional requirements and solutions
- Develop crucial functional requirement specifications, create detailed use cases, gap analysis and process flow diagrams to support functional specifications
- Own, lead the review, scrutinize for completeness, accuracy and correctness, provide inputs, and approve all business and functional specifications
- Collaborate cross-organizationally. Communicate and validate business and functional requirements with various stakeholders (internal and external)
- Contribute towards the relevant sections of the Requirements Traceability Matrix (RTM)
- Ensure all business and functional related documentation is properly updated with signed-off
- Provide expertise for product/project implementation including system integration, process flows, API, portal reporting and analytics tools
- Identify emerging business solutions and think of ways how to incorporate them into existing or new products
- Conduct UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
- Provide comprehensive support to all end users and stakeholders through training and documentation
Experience & Qualifications:
- Experience in API definitions, partner integrations, field mappings, UI wire framing, working in Java and/or Angular and/or React technologies, REST API’s
- In-depth knowledge in the online (ecommerce) payment industry in ASEAN preferred – payment network, processor, solution supplier, gateway providers or card acquirer, RTPs
- Excellent written as well as verbal communication and interpersonal skills. Good command over English
- Familiar with solutioning principles
- Should be able to negotiate with customer regarding requirement scope
- Good understanding of the software development lifecycle and project management processes
- Excellent problem-solving skills with strong analytical mindset and attention to details
- Strong organizational and problem-solving skills with ability to prioritize and perform multiple tasks and the ability to work independently
- Excellent presentation skills
- Mature, independent, accountable and capable of meeting tight schedules
- Should lead the team of BAs, if required
- Should be available for short- and long-term travel to domestic and international client locations.
- Experience using JIRA/Confluence or similar tools for project delivery and control
