Responsibilities:
- Oversee daily operations, ensuring smooth and efficient service delivery.
- Implement, enforce, and maintain brand and outlet SOPs to enhance productivity and service quality.
- Ability to resolve issues and address customer complaints effectively.
- Conduct regular performance evaluations, offering coaching and feedback to enhance team performance.
- Monitor and ensure the highest standards of food safety, hygiene, and quality are consistently upheld.
- Respond to customer trends, needs, comments, and problems to ensure a quality experience and boost future sales prospects.
- Create, and implement promotional ideas to attract more guests and increase local market sales.
Skills and Requirements:
- Diploma in Hospitality Management or a related field.
- Ability to set priorities, plan, organize, and delegate tasks effectively.
- Leadership skills to motivate and develop staff while ensuring the achievement of goals.
- 2-3 years of managerial experience within the F&B industry.
- 5 days work week from Monday-Sunday.
Next Step:
- Apply through this application or whatsapp your resume to (wa.me/6598377350) or email to [email protected] in MS Word Copy.
- Only shortlisted candidates will be notified
