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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive (Heavy Parts - WEST / Up to 4.8K #HHL
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Customer Service Executive (Heavy Parts - WEST / Up to 4.8K #HHL

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Pick up at Jurong East

Up to 4.8K

Main Responsibilities:

  • Support customers in identifying the correct parts through parts manuals or by communicating with the factory.
  • Prepare and present parts quotes for customers.
  • Participate in weekly/monthly meetings, providing updates on sales activities for assigned countries.
  • Analyze assigned countries, select target accounts, and work with management to define sales forecasts and goals.
  • Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, and quotes delivered.
  • Provide feedback to management to drive business changes aligned with market expectations (e.g., competitive pricing data, new parts offerings).
  • Cultivate prospective new customer opportunities.
  • Regularly visit customers or job sites to identify parts sales potential.
  • Promote current parts marketing and sales programs to all customers.
  • Perform other duties as assigned by management.

Job Requirements:

  • Min. Diploma in mechanical or hydraulic fields preferred, or equivalent trade experience and skills.
  • Min. 5 years of sales and technical support-related working experience.
  • Strong coordination skills between internal departments and external vendors/customers.
  • Experience with SAP or similar administrative software is an advantage.
  • Strong team player, service-oriented, and effective communicator.
  • Meticulous and detail-oriented to understand customer needs and recommend parts products.

If interested, please email your resume to [email protected]

Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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