Responsibilities
- Oversees the smooth and efficient running of the clinic service
- Attends to patients' enquiries and provide any clarifications
- Follow up on doctors' and patients' requests
- Manages patients' appointment listing and calling patients
- Monitors clinic queue, consultation waiting time and intervene with service recovery
- Assists in chaperone, translation and financial counselling
- Assists in management of Fall Risk and Fast Track patients
- Assists in registration
- Assists in clinic surveys with PR department
- Serves in relevant committee as assigned
- Ensures general housekeeping and cleanliness is maintained
- Assists Seniors in mentoring and guiding new staff
- Assists in reports and other administrative routines
Requirements
- Preferably GCE ‘N’ Levels or equivalent
- Proficient in Microsoft Office
- Good communication skills
- Preferably 3 years working experience in service industry
- Experience in customer service / healthcare industry will be an advantage
Interested candidates kindly click the APPLY NOW button or email updated resume to [email protected]
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted applicants would be notified.
Alwin Goh Jun Hao
Registration Number: R2095575
Dynamic Human Capital Pte Ltd | EA License No.: 12C6253
