Assistant Manager, Office of Admissions and Financial Assistance

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Donor-Funded Bursaries and Scholarships.
  • Responsible to award the freshmen scholarships annually.
  • Assist in managing the application and awarding process for donor-funded bursaries and scholarships administered by CSFA.
  • Participating in the application process, selection committee preparation, arranging interviews, facilitating offers, agreement signing, and disbursement.
  • Provide assistance to awardees and scholars during the duration of their awards.
• MOE Bursaries and Scholarships.
  • Manage activities associated with the award of MOE bursaries and scholarships.
  • In charge of MOE Scholarship.
  • Liaise with MOE on all matters related to scholarship.
  • Work with admissions to administer the award of the scholarships, uphold the signing of the agreement with the scholars and maintain accurate records.
  • Working with finance to ensure timely disbursement of fund, provide assistance to scholars during the duration of their awards.
  • working with other SMU departments to process fund reimbursements from MOE and providing support to MOE scholars to answer their queries, process their claims for auxiliary expenses that is part of their awards and manage student withdrawal or termination from the program, refund and follow up of on repayment of liquidation damages with the scholars.
• Financial Aid Processing.
  • Participate in the processing of financial aid applications, he/she will verify supporting documents provided by applicants, contact students for further clarification of their application details and request addition documents, if needed.
  • Involved in ongoing process improvement projects that in CSFA.
  • Help to train and manage contract staff hired during peak periods.
  • Participate in outreach efforts such as banner creation, SMU Open House, working with SMU schools to encourage students to apply for financial aid and other events as assigned by Senior Assistant Director CSFA.

• Degree or diploma with at least 3-4 year of administrative work experience (preference for prior experience in educational industry)
• Proficient in Microsoft Office applications and Adobe Acrobat.
• Good time management skills, meticulous and committed to delivering quality outputs.
• Ability to adapt to and be resourceful in managing situations.
• Ability to work effectively independently and in a team.
• Meticulous with an eye for details, with strong administrative skills and the ability to multi-task.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.