About Us
Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.
Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.
We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.
Your responsibilities include:
- Build and maintain relationship with guests
- Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
- Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
- Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
- Guiding and mentoring new Service Captains in daily operations.
- Assist Managers in ordering and stock taking.
- The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
- Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
- Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
- Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager
We are looking for:
- A self-starter who is enthusiastic and personable
- Team players who is able to perform in a fast-paced working environment
- Someone who demonstrates proactive behaviour and takes responsibility for their work
- Adaptable to constant change and handle multiple tasks simultaneously
- Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.
