JEAN YIP GROUP IS GROWING OUR TEAM!
// SINGAPORE’S TOP HAIR AND BEAUTY SALON CHAIN IN SINGAPORE // OVER 70 OUTLETS ISLANDWIDE //
We are looking for Customer Service Officer to join our team. Build your career with us with:
ATTRACTIVE BASIC + COMMISSION + BONUS
Ongoing Trainings and Mentorship programs for continuous growth and development
Grooming Benefits + Vouchers + Paid Leaves
Team Bonding Event
If you are a passionate individual with a positive attitude and hunger for success, you are the person we are looking for! We believe in a positive work environment that rewards and motivates our exceptional team.
Job Description
Manning of front desk at outlet
Responsible for enquiries through phone and walk-in customers
Build Rapport with customers and ensure customer satisfaction
Initiate phone calls to invite new customers to outlet to achieve new customer visit target
Follow up with new and existing customers on their appointments
Arrange appointment for stylists/beauticians/consultants.
Process customers' bills promptly and correctly using outlet’s Point of Sales (POS)
Key customers’ records into computer systems promptly and correctly
Handle outlet’s computer systems such as POS, appointment booking system and other required systems
Prepare and submit reports required by company e.g., Marketing Efficiency Report and Course Balance Report
Assist Branch Manager to ensure smooth running of outlet operations in compliance with company policy
WhatsApp or call 8779 7523 to apply.
*Singaporeans, PRs, Long-term visit pass only.
