Job Responsibilities :
- Utilize RPA bots to download and split billing reports, process Workday invoices, and prepare invoice mapping files.
- Address agency queries and resolve disputes related to invoices or billing processes.
- Collaborate with WOG contractors, billing team, product teams, and ITSM to follow up on agency disputes and queries.
- Work with RPA vendors to troubleshoot bot issues, submit service requests, define requirements, and conduct UAT for bot enhancements.
- Manage Monthly Data plan Billing.
Job Requirements:
- Diploma/Degree in Computer Science, Business Admin or related field
- Must have expertise in RPA bots and a solid understanding of their functionality. (Data Collation for Dashboards, SAIS Welfare Administrative Tasks, RPA Bot Knowledge and Skills)
- Hands-on experience with RPA bots, such as UI Path, is advantageous.
- Due to the dynamic nature of bot-related issues, the individual must be able to interpret error messages and resolve problems independently.
- The role requires meticulous attention to detail when managing large volumes of data for over 50 agencies, ensuring invoice accuracy through handling multiple Excel files.
- Must work independently to review multiple Excel files, collaborate with various stakeholders, investigate disputes, and provide timely resolutions.
- Possess strong interpersonal skills and the ability to engage with individuals at all levels in a professional manner.
- Able to work independently and efficiently, possess excellent interpersonal skills, and demonstrate strong organizational abilities. A strong command of the English language, and experience in the Government sector are all highly desirable qualities.
Location : Mapletree Business Park (Alexandra/Pasir Panjang), Nearest MRT station : Labrador
Interested applicants please send your resume to [email protected]
https://go.persolkelly.com/job/apply/8916
We regret that only short-listed candidates will be notified.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631
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