Job Summary
Trade & Working Capital is an integral part of the Bank’s DNA. As a network-driven Trade bank, we support vast international trading networks across a large range of commodities, markets, and specialisms – helping millions of people, clients and businesses achieve their financial aspirations. Our uniqueness is our distinctive network that stretches across core emerging markets with onshore Trade solutions in 42 markets across Asia, Africa, the Middle East and beyond.
Trade & Working Capital, within Transaction Banking, is grounded in the Bank’s strategic priorities through delivering customer value, innovation, driving productivity, optimizing cost efficiencies, facilitating #simplefasterbetter, and living the valued behaviours.
To get things done faster to support this growth, a core team of product managers serving as Product Initiatives Leads for Trade will, on a rolling basis, drive selected high-impact and high-visibility group or regional initiative(s) under Trade’s core priorities and strategies that will help move the needle in reaching our goals.
This role reports into the Head of Trade Initiatives & Business Enablement and requires commercial-minded individuals with strong trade domain expertise in documentary/ open account trade finance, a ‘can-do’ attitude and ability to work independently. Ability to collaborate with Global/ Regional product heads and other stakeholders such as RFOs and operations teams will be key to delivering on this role. Key objectives will entail establishing strategy, business cases and execution plans as well as actual execution of agreed initiatives. Product Initiative leads will be responsible to the Group/ Regional product managers for the end-to-end execution and commercialization of initiative(s) they lead.
We are looking for individuals who can operate in new (often ambiguous) areas, can provide critical thinking, problem solving and drive execution of the product initiatives they lead.
Key Responsibilities
Business
• Work closely with global and/ or regional product heads as product initiatives leads to establish a strategy, business case, project plan and execute the agreed scope of initiatives
• Apply a “client-first” lens while considering speed to value, time-to-market and cost-benefit trade offs
• Drive innovation (e.g., Digital Assets), ideation and thought leadership and execute on innovation initiatives through to commercialization in alignment with business strategy
• Define detailed scope, success KPIs, system /process/people requirements & work with the lead product manager and frontline teams to deliver commercial outcomes.
• Lead authoring of relevant artefacts such as requirements/scope, impacted PPGs, end-to-end product & process flows, interface requirements, risk impacts, and clearly articulate these flows and processes to the relevant business and technology teams
• Engage and work with relevant 1st line and 2nd line stakeholders to define, seek approvals and deliver, product/process changes for the initiatives they lead.
• Work with Technology & POs to track progress for relevant system changes linked to initiatives they lead.
People & Talent
• Champion and act as a role model of the Group’s values and culture. Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for their team and work in collaboration with risk and control partners.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in the Bank are drivers and owners of client outcomes.
• Set effective metrics and standards, transparently communicating them to team members, providing feedback and rewarding employees accordingly. Set the appropriate tone and expectations for the wider team.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.
• Create a motivational and challenging environment for team members which is conducive to creativity and performance with customer centricity in mind.
• Provide feedback on team members to their people leaders, as part of performance reviews
Risk Management
• Under Trade Process Universe mappings end-to-end and impact of these initiative led changes to the Trade PU.
• Work with risk teams to seek approvals for any risk related items such as product/TB risk, legal, OR/GRAM risk assessments etc., for said changed driven by the product initiatives they lead.
Skills and Experience
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the N/A to achieve the outcomes set out in the Bank’s Conduct Principles
Key stakeholders
• Global Head, Trade & Working Capital
• Head, Trade Initiatives & Business Enablement
• Head, Trade Product Development
• Global Product Heads
• Regional Product Heads
• TB Sales
• TB Central
• DCDA
• Trade COO
• Trade CIO
• Group Process owners
• Functional Partners including TB Risk, CFCC, HR, Finance, Legal, GIA
Our Ideal Candidate
- University Degree
- Licenses and Certifications/ accreditations: CDCS, CTFP, GTC, or related Trade related training a strong plus
- 12 years of experience in Trade related product management/operations/sales domains
- Strong Project Management experience, with PMP, ACP or related project management certifications a plus
- Prior management consultant or in-house business/ strategy consulting and execution experience a plus
- Excellent knowledge of MS Office - Microsoft PowerPoint and Excel a must.
- Strong presentation skills, extensive experience writing successful project proposals, experience planning and execution related projects, and demonstrated project management skills and experience
- Strong influencing and communication skills – oral, written and presentation. Proven success in communicating technical information in a simple way.
- A team player: multi-culturally aware with a proven ability to work in a global service delivery model, with onshore and offshore resources.
- A track record of success in product/portfolio/ programme and project management roles in the trade domain
- Strong problem-solving and critical-thinking skills; ability to steer through ambiguity and determine proper course or methodology without direction or supervision.
- Solid organizational skills, including experience engaging strong stakeholders to gather and document business requirements, process mapping, draft scoping statements, develop project, resource and costing plans, establish and run governance models, and stakeholder communications.
- Ability to produce clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders/
- Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety/ high volume of tasks while maintaining quality delivery.
- A results-driven professional. Takes ownership to deliver, with a high level of flexibility and a preparedness to ‘roll up his/ her sleeves’ to get the job done. Proven success in holding individuals accountable for progress against agreed deliverables.
- A proven ability to work independently, solve problems and make balanced judgments / decisions
- Demonstrates ability to work with limited direction and multi-task without loss of quality
- Confident and courageous to raise/ escalate issues in a pro-active, professional, and timely manner
- CDCS, CTFP, GTC, PMP, or related Trade related training a strong plus
Role Specific Technical Competencies
- Trade Products
- Project Management
- Digital Assets & Innovation
- Stakeholder Management
- Communications & Tools (PowerPoint, Excel)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
