Join us for a rewarding and meaningful career!
Balance Pilates is looking for passionate individuals to be part of our vibrant, growing community. Our studio offers a inspiring environment and professional service for both instructors and clients. We invite you to bring your expertise and enthusiasm to a place where growth and team spirit thrive.
Front Desk & Administrative Assistant
Balance Pilates is seeking a Front Desk & Administrative Assistant who is organized, personable, and ready to contribute to an exceptional client experience.
Position Overview:
As the first point of contact for our clients, you will play a key role in creating a welcoming atmosphere while providing top-notch administrative support to keep our studio running smoothly. If you have a passion for customer service, enjoy a dynamic work environment, and are excited about health and wellness, we want to hear from you!
Key Responsibilities:
- Warmly greet and assist clients, ensuring a seamless check-in process
- Manage class bookings, cancellations, and client inquiries with professionalism
- Handle studio communications (phone, email, and in-person)
- Maintain an organized and efficient front desk area
- Assist with membership management, billing inquiries, and payments
- Provide administrative support to studio management, including scheduling and reporting
- Support studio cleanliness and ensure all areas meet our high standards
Qualifications:
Exceptional Communication Skills: Ability to engage with clients and colleagues in a friendly and professional manner. In both English and Mandarin.
Organizational Excellence: Strong attention to detail with the ability to prioritize and multitask
Tech Savvy: Comfortable using computers and scheduling software (previous experience with booking systems is a plus)
Customer-Focused: A positive, solution-oriented attitude with a commitment to delivering outstanding service
Team Player: Willing to collaborate and contribute to a supportive work environment
Why Join Us?
- Be part of a health-driven, energetic, and supportive community
- Competitive compensation and benefits
- Opportunities for professional growth within our expanding studio
- Work in a positive environment where well-being is a priority
How to Apply:
If this sounds like the perfect role for you, we’d love to hear from you! Please send your resume and a brief cover letter outlining your qualifications to [email protected], with the subject line: “Front Desk/Admin Position”.
Take the next step in your career and help us create an inspiring, welcoming space for our clients at Balance Pilates!
