Responsibilities:
- Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery
- Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
- Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints.
- Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team
- Ensure on-time delivery, customer complaint and high service level fulfilment
- Other adhoc duties as assigned.
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)