Key Responsibilities:
Consultative and Relationship Selling:
● Engage with prospective students and corporate clients through inbound leads, thoroughly understanding their needs and career objectives.
● Offer tailored course recommendations that align with the clients' goals, focusing on long-term relationships rather than short-term gains.
● Maintain consistent communication with clients, providing ongoing support and nurturing relationships to foster repeat business.
Ethical Sales Practices:
● Uphold the highest standards of integrity in all sales activities, ensuring transparency and honesty in communications.
Generous Compensation and Realistic Targets:
● Enjoy a generous compensation package that supports a realistic path to earning a 6-figure annual income.
Professional Development and Support:
● Take advantage of the educational stipend provided annually for further training and professional growth, ensuring you stay at the forefront of the industry.
Performance Recognition and Motivation:
● Compete in a friendly environment with a transparent leaderboard tracking individual and team performance.
Sales Process and CRM Management:
● Utilise our CRM system and integrated sales tools to manage leads efficiently, ensuring a personalised approach to each client interaction.
Customer Satisfaction and After-Sales Support:
● Ensure high levels of customer satisfaction by providing exceptional after-sales support, including follow-ups and additional guidance.
● Identify opportunities for upselling and cross-selling based on customer needs, maintaining a focus on delivering value.
● Actively seek and utilise customer feedback to improve the sales process and enhance overall client experience.
● Follow a structured sales process that emphasises consistent follow-ups, customer satisfaction, and effective use of sales resources.
● Maintain accurate records of all sales activities, including customer interactions and transaction details, to ensure transparency and accountability.
● Receive recognition through non-monetary incentives such as awards, tech gadgets, vouchers, and travel opportunities for top performers.
● Contribute to a collaborative team atmosphere where ethical practices and customer satisfaction are prioritised.
● Participate in regular coaching sessions, daily huddles, and weekly meetings designed to share best practices and align with team goals.
● Engage with continuous learning opportunities through workshops, certifications, and sales training sessions.
● Participate in a tiered commission plan and various performance incentives designed to reward your success without compromising your ethical standards.
● Benefit from additional incentives such as SPIFFs (Sales Performance Incentive Funds), which offer short-term rewards for promoting specific courses.
● Avoid aggressive or high-pressure sales tactics; instead, focus on providing value and building trust with clients.
● Adhere to all legal and regulatory guidelines, ensuring compliance with industry standards and internal policies.
Supportive and Ethical Team Culture:
● Join a team that values ethical behaviour, professionalism, and a commitment to customer success.
● Work in an environment where your contributions are recognised, and your professional growth is supported through continuous training and development.
● Enjoy a balanced approach to sales, with a strong focus on inbound leads, minimising the need for cold calling or hard sales tactics.
Qualifications:
● Proven experience in sales, with a preference for candidates who have worked in the education or training industry.
● Strong communication and interpersonal skills, with the ability to build trust and long-term relationships with clients.
● Commitment to ethical sales practices, with a focus on consultative and relationship-based selling.
● Proficiency in using CRM systems and sales tools to manage leads and track performance.
