Job Description:As a Human Resources Specialist at Qi Lu Restaurants Holdings, you will play a pivotal role in ensuring that our restaurant continues to thrive through effective HR management. You will be responsible for managing a range of HR functions specific to the food and beverage industry, ensuring that our staff is motivated, well-trained, and aligned with our commitment to delivering exceptional customer service.
Key Responsibilities:
- Oversee the entire recruitment process, from creating job postings and conducting interviews to onboarding new staff.
- Foster a positive work culture by addressing employee relations, providing guidance on conflict resolution, and promoting teamwork and employee engagement.
- Administer and manage employee benefits, including healthcare, retirement plans, and other perks specific to the restaurant industry.
- Assist in payroll processing and timekeeping for all restaurant staff.
- Coordinate and implement training and development programs, including food safety and customer service training.
- Manage performance evaluation processes, goal-setting, and career development opportunities for our restaurant staff.
- Ensure compliance with health and safety regulations, food safety standards, and restaurant licensing requirements.
Qualifications:
- Bachelor's degree in Human Resources, Business, or a related field (or equivalent experience).
- Prior HR experience in the restaurant or hospitality industry is preferred.
- Strong knowledge of employment laws and regulations, particularly those applicable to the food service sector.
- Exceptional interpersonal and communication skills.
- Ability to handle sensitive and confidential information with discretion.
- Proficiency in HR software and MS Office Suite.
- Strong organizational and time-management skills.
- A passion for the restaurant industry and a dedication to fostering a positive work environment.
