Job Responsibilities:
- Develop, implement, and maintain the IT Technology Governance and Control framework, policies, and processes, including process implementation and tools development. Focus areas include IT System Development and Maintenance, IT Service Management (ITSM), IT Assets Management (ITAM), IT Security and Operations, with a strong emphasis on Identity Access Management (IAM) for the Singapore Branch and across APAC Branches.
- Establish IT Control objectives aligned with regulatory requirements (e.g., MAS TRMG, BNM RMIT) and the bank’s internal IT procedures.
- Ensure compliance with the bank’s IT Governance policies and procedures, initiating support initiatives to strengthen the governance framework. This includes conducting system risk assessments with IT system owners for enhancements or new system onboarding.
- Collaborate with APAC branches to standardize processes and procedures, reviewing IT-related documents such as Procedure Manuals and Guidelines.
- Conduct regular compliance checks on IT controls in Project Management, IT Security, and Operations, identifying and remediating non-compliance areas with stakeholders.
- Identify and implement IT improvements for enhanced productivity, controls, and efficiency.
- Act as a Subject Matter Expert on Identity Access Management (IAM), designing and implementing a comprehensive framework covering identity management, access control, and privileged access management.
- Provide leadership and guidance to technology teams to ensure adherence to IAM policies and procedures, including user access management, identity verification, and security controls.
- Oversee the implementation of an effective IAM toolset (e.g., SailPoint), ensuring appropriate access provisioning and timely de-provisioning, along with periodic reviews to prevent unauthorized access.
- Review and assess user access matrices (UAM) for systems, ensuring proper segregation of duties in collaboration with IT system owners.
Job Requirements:
- Bachelor’s degree in IT or equivalent, with a minimum of 10 years' experience in IT Governance and Control, ideally within Financial Services.
- Strong leadership and people management skills, with experience in IAM and IT Auditing preferred.
- Subject Matter Expertise in Identity Access Management, particularly in system and user access control management.
- Ability to identify risks in processes and develop effective control measures.
- Solid technical and functional knowledge of regulatory and compliance requirements, with practical application experience.
- Collaboration skills across HQ, APAC branches, and Singapore teams.
- Proficiency in industry standards and trends relevant to IT Governance.
- Strong decision-making and problem-solving skills, with a structured and logical approach to work.
- Ability to manage large workloads, prioritize tasks, and meet deadlines.
- Experience in IT Governance Reviews, Controls Testing, Assurance, and training delivery.
- Excellent communication, presentation, and interpersonal skills.
- Preferred experience with JIRA (workflow management) and ServiceNow (ITSM/ITAM).