We are looking for motivated and affable individuals who can work in a challenging and fast paced environment.
o Attend to walk-in customers and incoming phone enquiries
o Provide course consultation and ensure proper follow-up
o Handle and resolve general feedback and complaints
o Perform general administrative duties, such as data entry and filing
o Processing of new student registration and payment
o Provide administrative support to teachers, such as preparation of materials for classes
o Assist in ad-hoc matters when necessary
Requirements:
o Candidate must possess at least O Level / Diploma holders
o Able to work independently
o Able to work on rotating shifts including weekends
o Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)
o Proficient in MS Word and Excel
o Passionate in customer service
o Meticulous and systematic with administrative procedures
o Work location : Bukit Panjang, Jurong, Yishun, Tampines, Pasir Ris, Simei
