Director, Sustainable Operations
What this job involves:
Delivering targets
Are you zealous about sustainability? If yes, you can play a crucial role in meeting JLL’s workplace net zero targets across our Asia Pacific offices. How will you do this? You’ll provide strategic direction for the Corporate Real Estate portfolio of around 75 offices leased by JLL to reach the global sustainability targets. This notably includes goals for energy-efficiency, LEED, WELL certifications, waste recycling and renewable energy. The role also encompasses implementation and evolution of Healthy & Inclusive standards, such as regarding internal air quality. In addition, you’ll evolve and implement a plan focusing on engaging colleagues internationally, ensuring efficient processes for quality results.
Passion for sustainability
You should be a person of ideas who can innovate solutions and ensure their effective rollout. Continuous monitoring to ensure adherence to the sustainability, healthy & inclusive criteria across the entire real estate lifecycle of JLL as a corporate occupier requires high teamwork skills. This includes green lease clauses and sustainable procurement of services under your responsibilities, in collaboration with the corresponding JLL experts for transactions and procurement. You will be our go-to person - accountable for the implementation of sustainability and environmental obligations, leading and inspiring the local site contacts and an ‘Eco-Champions’ network of Facility Managers, with visibility to JLL staff across the region. Having this capacity means you will effectively track and communicate our success stories to promote awareness and inspire the teams with the latest innovations.
Driving teamwork
Working closely with various on-account teams, including Energy & Sustainability Services and business lines, will be essential to ensure they deliver integrated and cost-effective solutions meeting international standards. Your guidance in data gathering will be crucial to ensure accurate quality, timely reporting, and alignment with JLL’s annual public ESG report. Training your team and sharing JLL’s worldwide best practices will help enhance their capabilities.
Relevant expertise
A university degree in real estate or any other stream like science, engineering, law, or business would do if you also have over five years of industry experience, ideally consulting and overlooking sustainability in commercial real estate. It would be fantastic to have one or more global or regionally recognized certifications in sustainable real estate like LEED or WELL.
High management skills
If deadlines are sacrosanct for you and space to be a self-starter drawing up workplan timelines for long-term goals brings the best out of you, then we want you on board. Strong project management skills, a knack for business development, an eye for detail, strategic thinking, and planning are a few skills that you must have. An aspiration to position yourself as a sustainable real estate thought leader would be most useful as you interact and influence a range stakeholders, particularly internal senior leadership.
Innate leadership qualities
We’re looking for a driven visionary, confident collaborator, and problem solver with powerful interpersonal skills who can inspire others, build and maintain relationships across a wide range of seniority. While fluency in English is essential with exceptional communication skills, working knowledge of other languages, notably Mandarin or Japanese, would be an asset.
Candidate Specifications:
- A motivated self-starter with a proven track record of successfully delivering best practice and quality to clients / senior leadership
- An engaging people manager who thrives on inspiring and developing their team.
- Proactive with a keen eye for detail and the ability to balance multiple priorities.
- Possess a can-do attitude with proven ability to build and maintain relationships
- A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively.
- Possess a passion for sustainability issues
- Skills derived in a consulting, business development, solutions development, technical delivery, or client relationship management role are also highly regarded.
- Exceptional oral, written and interpersonal communication skills, capable of interacting and influencing a range of stakeholders ranging from site operations staff and contractors, to senior management within JLL and client organisation is a must. Proven capabilities in managing complex client relationships and competing priorities, while delivering strong financial outcomes.
- Developing and enhancing systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes. Positioning yourself as a sustainable real estate thought leader, with a strong ability to engage with a range of stakeholders
- Strategic thinking and planning ability
- Strong project management skills and an ability to prioritise and meet deadlines in a high pressure, deadline driven environment
- Experience in engaging and managing sub-contractors. Strong people manager, capable of mentoring and developing junior staff
Candidate Qualifications:
- A Bachelors or master’s degree in real estate, science, engineering, economics, law, business, geography or similar
- 5+ years post education industry experience, ideally in a commercial real estate-focused sustainability role. Consultancy experience would be beneficial.
- Fluent in spoken and written English is essential.
- Working knowledge of other languages, notably Mandarin or Japanese, would be an asset but not essential.
- One or more globally/regionally recognized certifications in sustainable real estate, such as LEED or WELL, or general project management best practice would be an asset but not essential.
