Roles & Responsibilities
● Direct and manage retail stalls according to company SOPs and regulatory requirements
● Mentor and supervise service staff on food handling, service conduct, and compliance to standards
● Required to prepare meals such as toast making and hot foods based on the company's SOPs.
● Preparation of hot and cold beverages from scratch and premix.
● Advice on operational needs and service consistency
● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
● Monitor sales and provide monthly sales reports with recommendations for business reviews with management
● Handle cashiering duties, customers’ complaints and operational issues
● Other work scope as required by business needs
Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses
*fluent in English and one other local language
*Basic computer literacy including MS Word and Excel
*Hands-on with good problem-solving skills relating to food court operations andcustomer issues
*Ability to foster positive working relationships
*Preferably someone with at least 1-3 years’ in a supervisory role
*Experience working in F&B sector is a plus
